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Refund Policy

At Shri Ram Traders, we strive to provide exceptional service and ensure your satisfaction with every aspect of your travel experience. We understand that circumstances may change, and you may need to cancel or modify your travel plans. This Refund Policy outlines our guidelines for refunds, cancellations, and modifications to help you better understand our processes.

  1. Cancellation and Refund Eligibility 1.1. Our refund policy applies to all cancellations made by clients who have booked a tour or travel service through Shri Ram Traders. 1.2. The eligibility for a refund and the amount to be refunded depends on the specific terms and conditions associated with the tour or travel service you have booked. These terms and conditions will be provided to you during the booking process.

  2. Refund Process 2.1. To request a cancellation and initiate the refund process, please contact our customer support team through one of the provided communication channels (phone, email, or in-person). 2.2. We will require your booking details, including the booking reference number and the reason for cancellation. 2.3. Our team will review your request and respond to you in a timely manner, providing further instructions and guidance regarding the refund process. 2.4. Refunds will be issued in the same form of payment used for the original booking, unless otherwise specified by our team.

  3. Refund Timeline 3.1. The time it takes to process a refund may vary depending on various factors, such as the type of travel service, the refund method, and any applicable third-party providers involved. 3.2. We will make our best efforts to process your refund as quickly as possible. However, please allow a reasonable amount of time for the refund to be reflected in your account. 3.3. If there are any unexpected delays or issues with the refund process, our customer support team will keep you informed and work diligently to resolve the matter.

  4. Non-Refundable Items 4.1. Some tours or travel services may be designated as non-refundable, and no refund will be provided upon cancellation. 4.2. Non-refundable items will be clearly stated during the booking process, and it is your responsibility to review and understand the terms and conditions associated with the specific service.

  5. Modification and Rescheduling 5.1. In certain cases, it may be possible to modify or reschedule your tour or travel service, subject to availability and the terms and conditions associated with the booking. 5.2. Additional charges or fees may apply for modifications or rescheduling, and these will be communicated to you before confirming any changes. 5.3. Please note that not all tours or travel services are eligible for modification or rescheduling, and it is subject to the specific terms and conditions of each service.

  6. Force Majeure 6.1. In the event of unforeseen circumstances or force majeure events that prevent us from providing the tour or travel service as originally planned, we reserve the right to modify, reschedule, or cancel the service without prior notice. 6.2. In such cases, we will make every effort to provide suitable alternatives or offer a refund, as per our discretion and in compliance with applicable laws and regulations.

  7. Contact Us 7.1. If you have any questions or concerns regarding our Refund Policy, please don’t hesitate to contact our customer support team. 7.2. You can reach us by phone, email, or by visiting our office during our business hours.